The Colorado IT Experts


We work hard behind the scenes so annoying technology issues don't slow your business down.

Our mission is to help businesses like yours increase productivity and get more out of the technology you invest in.
We specialize in solutions that safeguard and protect your data and keep operations running smoothly.

Managed IT Services

Intelligent remote monitoring, proactive maintenance, and behind-the-scenes remote support.

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Business Phone System

Flexible and affordable hosted, premise, VoIP, digital and analog solutions sized to fit your business, with 24x7x365 support.

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Backup & Disaster Recovery

Ensure peace-of-mind in any situation with the most complete data backup solution available.

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Cloud Hosting Solutions

Reduce infrastructure costs, collaborate, and get more done with our unique cloud solutions.

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When you just want IT to work!

There are a lot of computer shops out there that you can call up to fix an issue or install a piece of equipment. They might be able to get you out of crisis mode, but they aren’t looking at the full picture.

At Ceres Technology Group, we understand business. We consult. We provide solutions to solve everyday challenges. We just happen to fix computers as well.

We believe (and have proven) that if you proactively manage technology, run maintenance religiously, and monitor a business network, everyday issues and downtime will be greatly reduced.

This is what makes us different than your typical tech support company. Sure, we can fix computer issues when you have them, but our specialty is preventing them in the first place.

Are you looking for a partner you can trust your IT with? Sign up for a FREE IT Assessment to get started today.

Managed IT Questions?

Do you have questions about IT Services and what they can do for your company? Fill out this simple form with your questions and our team respond promptly!

What Our Clients Say

  • You guys rock!

    Again, super fast with a resolution! Thank you for help with our Outlook access.

  • That was fast!

    That was very fast and the price was right!! ♥

  • Rocky is awesome!

    He is always fast and very helpful and takes very good care of us. He spoke with the Century Link techs and keeps me updated on the status. He is very knowledgeable and helpful. Thank you for your help with our new fiber connection.

  • Thank you!

    I wanted to send a big thank you to your team, especially Josh, for all the hard work to complete our 10 meg to 100 meg internet upgrade and installation of a Bell managed router! I’ve been working to get this approved and completed for about a year and (as usual) we had some issues with Bell along the way. Josh was extremely helpful not only with the technical side of things but also to back me up when Bell was refusing to give us what we needed, and being flexible and available 24/7 at his cell, extension, and email.

  • Thanks, Steve!

    Thanks to Steve for all the hard work, dedication, attention to detail, and detailed ticket updates. I really appreciate it and know that it's a really time-consuming task that requires patience and communication. Steve Rocks!

  • Thanks!

    Bob was on it from the get go. Bob was very kind and professional. Thanks for sending him out.

  • Fast Response!

    The response was fast and the problem was solved quickly.

  • Thanks!

    Bob walked me through how some things were set-up, so I hopefully learn and can handle in the future. Thanks!

Latest Blogs

Ready for a 10 Gig switch less for less than $3500?

Industry’s rst 10-Gigabit Smart Managed Switches, Purposely Designed for SMB with Cost-E ective 10GBase-T Connectivity and Advanced L2+/Layer 3 Lite Features

As a leading provider of network equipment for SMBs, NETGEAR® understands the importance of a reliable and high performance network to SMB customers. With the growth of virtualization, cloud-based services and applications like VoIP, video streaming and IP surveillance, SMB networks need to extend beyond simple reliability to higher speed and performance. The 10-Gigabit Smart Managed Switch series from NETGEAR presents the right solution for this requirement, delivering unprecedented non-blocking 10-Gigabit bandwidth at an a ordable cost. The NETGEAR ProSAFE® XS712T and ProSAFE XS728T are powerful Smart Managed Switches that come with either 12 or 24 10-Gigabit Copper ports and either 2 Combo SFP+ (XS712T) or 4 additional Dedicated SFP+ ports (XS728T) for 10G Fiber links. The NETGEAR 10-Gigabit Smart Managed Switches are purposely designed as a cost-e ective way to provide 10G connections to 10G-capable servers and NAS (Network Attached Storage) systems. They can be used at the “center of a small business network” or as an aggregation/access switch in a larger organization including workgroup access, connecting to a 10-Gigabit NETGEAR ProSAFE M7100/M7300 Fully Managed Switch on one end and extending the 10G connections to the edge.

Learn more about this 10-Gig switch with the product data sheet: 

http://www.downloads.netgear.com/files/GDC/datasheet/en/XS712T-XS728T.pdfL

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A Word about I.T. Consulting Services


infrastructure serviceBuilding IT Infrastructure from the Ground Up

Whether you're starting a startup, expanding into larger space, moving into new offices, or just looking to streamline your current IT spend, you have many decisions to make with regard to your technology ecosystem. Maybe you're considering an IT consultant, or looking to have a discussion about the best way to do things with someone who's been down that road before. If that's you, feel free to call us -- we've been serving the IT and business phone system needs of small and medium-sized businesses since 1993, and we've learned a few things that we're happy to share. No obligation, no pressure, just all of us working it out. 


To be clear, we do provide official IT consulting services, but when needed we also do full-service IT solution design, implementation, upgrades, testing, monitoring, and maintenance. For sake of discussion, here's a short list of some of the IT infrastructure pieces we're often asked about.  

1. Server Room Design

New technologies have radically changed the modern server room. Server virtualization has reduced overhead and cooling costs; the phone system has nudged its way onto a box in the corner -- all sorts of great stuff have changed the space planning and utility needs of this business hub. We can help you define what makes the most sense for your business needs today and tomorrow. 

 

2. Server Rack Design

Every organization’s needs are different. Sometimes you need a rack off the rack, and sometimes you need a custom solution to be most effective. 

 

3. Battery Backup

Events that are beyond your control can be devastating to your computing infrastructure if you aren’t prepared for them. A common event, such as a lightning strike, can fry your server, leaving your organization in productivity limbo. To protect crucial hardware, we can provide your organization with Uninterrupted Power Supply devices that protect your crucial hardware from power surges that could otherwise result in catastrophic loss.

 

4. Cable Networking & Management

Comprehensive cabling and wiring strategies create a safe and efficient office environment, and need not be the eyesore they once were. Done well and right they provide a solid and flexible platform for business growth and success. 

There are so many pieces to your business IT ecosystem: On-premise security systems, CCTV, network design & installation, network security, software & hardware choices -- the list goes on and on. If you need help or a little advice we'd love to be your first call. Darrin at (303) 440-6963. 

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Understanding Business Continuity

A Well-Structured Continuity Plan Can Save Your Business

understanding business continuity

When the sky is falling, can your business weather the storm?

Sometimes bad things happen. But proactive planning can protect your data, your technology investment, and the livelihood of your employees. Here are the whys and hows of implementing a sound strategy for the "just in case." 


Why have a Business Continuity Plan?

Protecting the data and systems of a business in case of disaster is essential for the ongoing health of the business and the ongoing health of your employees and their families. Proactive planning can help ensure that your business gets back on its feet with as little downtime as possible. 

What are the Elements of a Business Continuity Strategy?
A working and thorough continuity strategy is not just a set of protocols that are enacted when something terrible happens. It is a continually changing, fluid strategy that will allow you to sustain operations through any number of issues that have the potential to hinder your organization's progress. 

Element I - Initiation
In the initiation phase of a business continuity strategy the concerned party needs to determine what exactly the objective of the continuity plan is, the general scope of the coverage under that plan, and who in your organization is going to carry out the protocol’s outlined in the plan.

Element II - Analysis
In the analysis phase, you will conduct a business impact analysis (BIA) and a threat and risk analysis (TRA), and as the plan begins to come together the analysis of any impact scenarios that have been carried out allows an organization to adjust the other variables to best protect against the major threats.

The BIA will essentially separate the critical organizational functions from those that aren’t critical to the sustainability of operations. Once those have been determined each critical function will be assigned a recovery point objective (RPO) and a recovery time objective (RTO). The recovery point objective of a function is the acceptable amount of data loss that the organization can allow, while the recovery time objective is the acceptable amount of time it will take to restore the data needed to sustain operations. Under the BIA, an organization will also want to identify a maximum tolerable period of disruption (MTPOD). This is the maximum amount of time that an organization has to restore core systems before the stakeholders of the endeavor begin to consider their investments to be in serious jeopardy.

The TRA will pinpoint potential threats that face a business. Some of today’s major threats include:

  • Cyber attacks
  • Sabotage or user error
  • Power cut
  • Hardware failure
  • Sickness
  • Natural disasters
  • Fire
  • On or off-site utility outage

Each of these (and often many more) have to be considered in order to properly determine the recovery objectives for each threat. This way, you have a complete understanding exactly where your organization stands when it is beset with some sort of adversity.

Element III - Continuity Plan Design
Once the groundwork is finished, the plan can start to be designed. The first element an organization should consider is who will be responsible for the implementation of the continuity plan if it needs to be launched. At this point a team should be assembled and assigned very specific roles that all carry essential tasks. You will want to identify who is in charge of what and be sure that all members of the continuity team know how to contact other members of the team to enhance the prospects of successfully launching the program proficiently and quickly.

During this part of the plan, decision makers will also want to develop some strategies, such as:

  • A backup and recovery strategy
  • Continuity execution strategy
  • Escalation, notification, and activation strategies
  • Administration strategy

By pinpointing the solutions that will be needed, the continuity team can begin to plan which solutions they would seek out as a part of the continuity strategy.

Element IV - Implementation
In the design phase, the team will pinpoint the solutions that are needed to provide the best chance at complying with their continuity goals. In this phase of the project, however, all the planning and designing of the solution is finally implemented. Some of the variables that need to be set in motion at this stage of the project include:

  • Emergency response procedures
  • Detailed recovery procedures
  • Continuity activation procedures
  • Purchase of recovery resources
  • Ensure recovery team’s responsibilities

Now that everything is in place and the whole team understands their responsibilities, it is crucial that an organization does not become complacent. While there may have been a thorough design and thorough understanding of the plan, to execute a plan requires the final step in the business continuity strategy.

Element V - Testing and Maintenance
An organization that doesn’t frequently test the limits of its continuity plan may run into problems with their continuity plan when it’s needed. A comprehensive business continuity plan requires careful and conscientious consideration of every element in order to work properly. By testing and maintaining the continuity plan periodically, an organization can ensure that when the worst happens, that they are ready to react quickly.

To protect the people that depend on your business, a thorough and well designed continuity plan is a must. If you are having issues with the design of your continuity plan and would like help putting together the solutions and practices you will need to ensure you are protected for the worst, call Ceres Technology Group’s knowledgeable consultants at 303-440-6963. We can help your organization protect itself from whatever the future holds.

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Know someone who would benefit from Ceres Technology Group? Let us know!

Latest Blog Entry

Industry’s rst 10-Gigabit Smart Managed Switches, Purposely Designed for SMB with Cost-E ective 10GBase-T Connectivity and Advanced L2+/Layer 3 Lite Features As a leading provider of network equipment for SMBs, NETGEAR® understands the importance of a reliable and high ...

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